Privacy Policy

Last updated September 16, 2021

1. Privacy Commitment

Sarpino’s USA, Inc. (“Sarpino’s”) is committed to protecting your privacy online. To better protect your privacy, we provide this notice explaining our online information practices at www.gosarpinos.com and your options regarding the way your information is collected and used. By accessing or using our Website, you acknowledge that you have read, understand, and agree to be bound by all the terms of this Privacy Policy and our Website Terms of Use. We reserve the right to change these terms and will post such changes on this page. Your continued use of our Website after any changes will constitute your agreement and acceptance of such changes.

2. Personally Identifiable Information We Collect

There are several types of personal information we collect on the Website. On some pages, such as when you setup on online account on the Website, you can voluntarily provide personally identifiable information such as your name, address, email, phone number, mobile number, and birthday. When you order online, we will ask you to provide us with your credit card number, expiration date and authentication codes or related information, as well as information related to where any of our products will be delivered. If you contact us with an inquiry, request or suggestion, to provide feedback on our products, to participate in a marketing program, or register to receive promotional materials, you may provide similar personal information discussed above. If you are requesting information about a franchise, you may also voluntarily provide a Territory of interest and your available Liquid Capital. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some of the information is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We do not knowingly collect personally identifiable information from visitors to the Website who are under thirteen years of age.

3. Non-Personally Identifiable Information

Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized third party service providers and advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Item 5 of this Privacy Policy.

4. How We Use Information

Except as disclosed in this Privacy Notice, we do not sell or disclose your personally identifiable information to third parties without providing you an opportunity to opt out or otherwise prohibit such use. We may access, use or disclose your personally identifiable information to operate, maintain, service or improve the Website; provide targeted emails, surveys, or promotional offers to you; analyze the Website to make it more effective, or for other general internal business purposes. We may display on our website and otherwise disclose the content of product feedback that you send us, and may allow our third party service providers and advertisers to do the same. Sarpino’s is sold to or merges with another company, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets or the company. We may also disclose your personally identifiable information when we determine it is necessary to comply with applicable laws or protect the interests or safety or Sarpino’s or other visitors to the Website. We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

5. Data Tracking

To facilitate and customize your experience with the Website, we store Cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use Cookies to save you time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use third party advertisers to display advertisements on our Website. As part of their service, they may place separate Cookies on your computer. We have no access to or control over these Cookies. This Privacy Policy covers the use of Cookies by our Website only and does not cover the use of Cookies by any advertiser. Most browsers automatically accept Cookies, but you may be able to modify your browser settings to decline Cookies. Please note that if you decline or delete these Cookies, some parts of the Website may not work properly.

We may use other industry standard technologies like Pixel tags and Web beacons to track your use of our Website pages and promotions, or we may allow our third party service providers to use these devices on our behalf. Pixel tags and Web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, Pixel tags and Web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize Pixel tags and Web beacons provided by our affiliates and/or marketing partners for the same purposes.

6. How to Opt-Out

If you setup an online account, you will have the option of unchecking the boxes requesting that Sarpino’s send you special offers via Email or via Text Message. If you would like to make certain we do not share your email address or other Personally Identifiable Information with any third parties or that we not provide you with targeted emails, surveys or promotional offers, send us an email opting out of these communications to [email protected]. Please be aware that Sarpino’s may on occasion contact you for administrative purposes even if you opt out of these communications.

7. How to delete your data

We provide a couple of options for you to delete your personal data. In order to delete your account and all data associated with it, you need to do one of the following:

Login on one of our store pages (e.g. https://fort-lauderdale.gosarpinos.com) and navigate to the “Profile” section where you will see the “In order to delete your entire account click here” line. Click or tap on “here” and confirm that you want to delete your account.
Email [email protected] and request the deletion. You will be asked to confirm your name and the email address.

8. Links

This Website may contain links to other sites, including among others those of advertisers and other third parties and companies whose trademarks appear on the Website. We are not responsible for the information collection practices or the content of the sites to which we link. If you have any questions or comments about these Terms of Use, please email us at [email protected].

9. Notice of Privacy Rights to California Residents

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Website and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with affiliated businesses or marketing partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.

[email protected]

Sarpino’s USA, Inc

200 Tri-State Intl, Suite 550

Lincolnshire, IL 60069